Packed Full of Powerful Features
Smart Software The levelone.support software can answer questions asked in many different ways by leveraging Artificial Intelligence and Natural Language Processing.
No hosting required - levelone.support is Software as a Service (SaaS) and therefore no extra hosting is required.
Easy integration with existing websites - The levelone.support software can be easily implemented as either a stand-alone chat window or embedded in your existing website in just minutes.
Telephone option available - Through a separate phone number, any incoming calls can be diverted to the levelone.support software to deal with first level support questions.
No onboarding / training of staff - The levelone.support software is fully trained right from the first request and the call capacity is increased automatically according to demand.
Save on staff costs - Integrate an intelligent chat bot into your business for only 225 AUD per month; that's less than two coffees per day
No busy lines - The levelone.support software can handle as many inbound calls as you can send. Capacity is only limited by server capacity and can deal with potentially hundreds of thousands of calls at any one time - try doing that with a human call centre!
Talk to your customers in their own accent - Gone are the days of robotic voices, choose to converse with your customers in different accents
Call forwarding - The levelone.support software can automatically forward your voice call to a designated phone number based on a set of voice commands that you choose at set up. E.g. “I want to talk to a manager”
Real time transcription - All conversations are transcribed in real time and made available for download via an administration area.
Secure - The levelone.support software uses SSL certificates to encrypt network traffic keeping conversations away from prying eyes.